// Capabilities
Services
Specializing in laptop and desktop diagnostics and repairs on Windows-based systems — old or new. Every service starts with a free diagnosis. No big-store overhead, no surprise fees.
Free Diagnostics
Honest, no-cost diagnosis of any Windows desktop or laptop — old or new. Jon usually pinpoints the problem on the phone or over FaceTime before you even bring it in.
Virus & Malware Removal
Complete cleanup of viruses, malware, adware, and bloatware, plus tune-ups so your system runs clean and fast.
Hardware Repair
Cracked screens, dead keyboards, failing batteries, loose ports. RAM and SSD upgrades to bring an old machine back to life.
Windows Repair & Reinstall
Blue screens, boot loops, corrupt installations. Fresh Windows reinstalls and system restores without losing your data.
Data Recovery
Recover files from failing drives, accidental deletes, and corrupted partitions. Upgrades to fast SSD storage available.
Remote Support Sessions
Secure remote desktop sessions. Schedule one in advance, or request urgent help and Jon connects as soon as possible.
Urgent Remote Requests
Something just broke and you need help now? Submit a walk-in remote request — Jon sees it live and responds ASAP.
Free Phone & FaceTime Advice
Sometimes you just need to talk it through. Free real advice over the phone or FaceTime — no charge, no pressure.
Remote Support
Two ways to get remote help: schedule a session at a time that works for you, or submit an urgent walk-in request when something breaks right now. Jon sends a secure access link through your ticket.
Request remote supportIn-Person Appointments
Serving all of West Michigan — from Holland to Wyoming to Grand Rapids and everywhere between. Book an on-site visit and Jon comes to you, or arrange a drop-off.
Book an appointmentEvery diagnosis is free. Every conversation is real.
No pressure, no big-store runaround. Just 25 years of expertise.
Initialize Support