COMPUTER PROBLEMS.
SOLVED, PERSONALLY.
25+ years diagnosing and repairing Windows-based desktops and laptops across West Michigan — with a personal touch the big stores can't match. Free diagnostics. Free real advice.
Capabilities
Diagnostics
Free, honest diagnosis of any Windows desktop or laptop — old or new.
Virus & Malware Removal
Removes viruses, malware, adware, and bloatware — cleans things up so your system runs the way it should.
Hardware Repair
Screens, keyboards, batteries, RAM & SSD upgrades done right.
Remote Support
Secure remote sessions — walk-in urgent or scheduled.
New Builds
Need a machine built from scratch? Jon works with you to spec and assemble a system tailored to exactly what you'll use it for — no off-the-shelf bloat, no wasted spend, just the right parts for your real-world needs.
Already took a crack at building one yourself and it's not working as planned? Don't tear it apart in frustration — bring it in for diagnosis and get it posting, stable, and running right.
Start a Build Consult- 01
From-scratch builds
Custom system designed around your end-user needs, budget, and use case.
- 02
Parts & spec guidance
Honest recommendations on components — no upselling, no filler.
- 03
Build troubleshooting
Already built it and it won't post, crashes, or underperforms? Bring it in.
// The Operator
Not a big store. A real expert.
Jonathon Holmes started repairing computers at 15. Today he's a certified Microsoft expert and the one-man operation behind HOLMES I.T. SOLUTIONS — the guy friends and family call when something goes wrong. No neon signs, no overhead, no runaround. Just 25 years of real knowledge and a personal touch.
Free diagnostics and free advice — even over FaceTime or messaging. Jon usually diagnoses the problem right on the phone.
Read the full story
// Social Proof
What West Michigan says.
Reviews sourced from BBB, Yelp, and Nextdoor.
"Highly satisfied with this company. The guy I dealt with, Jon, was extremely knowledgeable with computers."
Rick S.
BBB
"Recommended by customers. Specialty is laptop and desktop diagnostics and repairs on Windows-based systems — old or new. No big-store overhead driving up prices."
Yelp Listing
Yelp
"The guy friends and family call to help with their computer or tech issues. Local, personal, and genuinely knowledgeable."
Neighborhood Trust
Nextdoor
Got a computer problem? Let's fix it.
Free diagnostics. Free advice. Personal service across all of West Michigan.